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Frequently Asked Questions

When is check-in and check-out?

Check in time: 4pm
Check out time: Noon

Is early check-in or late check-out available

Early check-in and late check-out is subject to availability.

Can I store my bags with you before or after check-out?

Yes, guests can store their bags at the front desk before and after check-in / check-out.

What is parking like?

Street parking is available only. Please pay at the meter or use the Parking Kitty app for your convenience. Zone code is 29227.

What is the best method for payment?

A valid credit card is required. We accept any major credit card. We are a no cash hotel.

Is complimentary Wi-Fi available?

Yes, we do offer free Wi-Fi.

Do you offer extra beds or cribs?

Yes but please call ahead to ask and ensure you have the correct room type.

What is your cancellation policy?

Cancellations must be made at least 24 hours in advance.

Are pets allowed?

Absolutely no pets allowed except for service animals.

Is this a non-smoking hotel?

Absolutely no smoking is permitted.

Is there a minimum check-in age?

Minimum check-in age is 21 years old.